At North Richmond Community Health (NRCH) we are proud to deliver courageous health and community services that collaboratively address health inequity. We nurture a workforce that is passionate and diverse, with shared values and a strong commitment to making positive health impacts within the heart of North Richmond. With access to a variety of flexible work arrangements, health and wellbeing activities and a rich learning environment, our team members are consistently able to deepen their expertise by being part of impactful and world recognised community health solutions.

• Generous salary packaging options

• Part Time (0.8 FTE), Fixed Term until 30 June 2027

• Strong connection to community and innovation

About the program

The Alcohol and Other Drugs (AOD) Outreach and Engagement Program provides assertive outreach, complex care coordination and community engagement in North Richmond. The multidisciplinary team works collaboratively to build trust with people who use drugs and support improved health and social outcomes while enhancing community wellbeing and public amenity.

About the role

The Program Officer works within a multidisciplinary team to support the Program Manager and Team Leader in strengthening NRCH’s AOD Outreach and Engagement model. The role coordinates operational systems, program administration, data reporting and service improvement initiatives to ensure effective and consistent service delivery across the seven day program.

Key responsibilities include:

• Supporting strategic planning, service improvement and program innovation initiatives

• Coordinating program operations including rostering, administration and internal processes

• Managing client information systems, data reporting and performance monitoring

• Supporting funding compliance, reporting requirements and program governance

• Coordinating program meetings, documentation and operational workflows

• Overseeing procurement, petty cash, stock management and program resources

• Supporting policy development, procedures and quality improvement activities

• Building partnerships with internal and external stakeholders to support integrated care

• Maintaining service directories and contributing to community engagement activities

Click here to see the full position description: Position Description Program Officer Outreach

About you

You are an organised and proactive professional with strong administration, data management and coordination skills who is passionate about community health and service improvement.

To be successful you will bring:

• Relevant qualifications or equivalent experience in health, AOD, community services or a related field

• Strong administration, data management and reporting capability

• Experience in policy development, analysis or program coordination

• Excellent written and verbal communication skills

• Ability to manage competing priorities and meet deadlines

• Strong problem solving and organisational skills

• Experience working in health or not for profit settings (desirable)

• Experience working with diverse communities or multidisciplinary teams (desirable)

• Current Victorian Driver Licence and Australian work rights

Why join us?

At NRCH, you’ll be part of a team that’s making a tangible difference in people’s lives. You’ll enjoy:

A supportive, values-driven culture that embraces diversity and inclusion.
Generous salary packaging and flexible working arrangements.
Free On-Site Car Parking
The chance to help shape the future of a respected community health organisation.

Closing Date: 9 March 2026