At North Richmond Community Health (NRCH) we are proud to deliver courageous health and community services that collaboratively address health inequity. We nurture a workforce that is passionate and diverse, with shared values and a strong commitment to making positive health impacts within the heart of North Richmond. With access to a variety of flexible work arrangements, health and wellbeing activities and a rich learning environment, our team members are consistently able to deepen their expertise by being part of impactful and world recognised community health solutions.

• Full Time, (Open to Part-Time)

• Generous salary packaging options

• Strong connection to community and innovation

About the role

The Receptionist will contribute to the achievements of NRCH’s aims and objectives by providing high-level reception, administrative, and information technology support to the Oral Health Program. This role requires working within a social model of health to create an inclusive and culturally appropriate client-focused environment.

Key Responsibilities:

• Provide high-quality reception and waiting room services that are positive, courteous, and professional.

• Handle client payments, appointments, interpreter bookings, and inquiries efficiently and accurately within the required systems, including referrals.

• Collate statistical program information required for regular reporting, both internally and externally to NRCH.

• Proactively and professionally carry out program administration duties to support the program, including end-of-day financial reconciliation and other duties as required.

About you

You are a dedicated professional with a passion for delivering exceptional customer service in a healthcare setting. Your strong communication skills, combined with your ability to manage multiple tasks in a fast-paced environment, make you an invaluable part of our team.

Key Selection Criteria:

• Qualifications: Secondary/tertiary qualifications or equivalent experience.

• Experience: At least 12 months of experience in a similar role within a public or private healthcare setting, with excellent customer service and complaint-handling experience.

• Skills: High level of computer proficiency, including MS Office Suite and databases, with superior administrative and organizational skills.

• Attributes: Ability to work with people from culturally diverse backgrounds, exemplifying professional and ethical conduct, with multilingual skills and the ability to speak a relevant community language being advantageous.

Why Join Us

• Generous salary packaging options

• Free onsite parking

• Supportive, values driven and inclusive culture

• Ongoing learning and development opportunities

• Strong multidisciplinary teamwork

• Meaningful work that makes a real difference in community

Closing Date for applications: 14 January 2026