At North Richmond Community Health (NRCH) we are proud to deliver courageous health and community services that collaboratively address health inequity. We nurture a workforce that is passionate and diverse, with shared values and a strong commitment to making positive health impacts within the heart of North Richmond. With access to a variety of flexible work arrangements, health and wellbeing activities and a rich learning environment, our team members are consistently able to deepen their expertise by being part of impactful and world recognised community health solutions.

• 0.8-Full Time
• Generous salary packaging options
• SACS Level 6
• Fixed term until 30 June 2027
• Strong connection to community and innovation

About the role
This is a unique opportunity to lead a passionate, multidisciplinary team that meets people where they are, building trust, fostering inclusion, and supporting individuals experiencing complex challenges such as homelessness, mental health concerns, and AOD use.

As Team Leader, you’ll play a key role in shaping how the program operates day to day, ensuring services are delivered with warmth, professionalism, and care. Working closely with the Program Manager, you’ll guide a team of outreach workers and complex care coordinators who are dedicated to improving health, safety, and wellbeing outcomes in the local community.

You will:
• Lead the day-to-day operations of the AOD Outreach and Engagement Program, ensuring high-quality, trauma-informed service delivery.
• Provide line management, mentoring, and professional development to a dedicated team of outreach workers and complex care coordinators.
• Strengthen relationships with local stakeholders and services to promote coordinated, community-led care.
• Model and promote best-practice harm reduction principles and an inclusive team culture.

About you
You’re a collaborative and grounded leader with a deep understanding of harm reduction, AOD work, and the importance of community connection. You have:
• A tertiary qualification in a relevant field (such as social work, mental health, psychology, or community development).
• At least 3–5 years experience leading or supervising multidisciplinary teams in AOD, community, or mental health settings.
• Strong understanding of co-occurring mental health and substance use issues.
• A compassionate, trauma-informed approach and the ability to build trust with people from diverse and marginalised backgrounds.

Experience supporting or working alongside peer or lived experience staff will be highly regarded.

Join us
At NRCH, you’ll be part of an organisation that embraces diversity, promotes equity of access, and values working together to make a difference. 

You’ll have access to:
• Generous salary packaging options to increase your take-home pay
• 24/7 Employee Assistance Program (EAP) through Converge International for you and your immediate family
• Free onsite parking and accessible public transport options nearby
• A supportive, values-driven culture that celebrates inclusion, respect, and connection to community

To learn more about this opportunity, visit www.nrch.com.au

Closing Date: 12 December 2025

For questions specific to the role, please contact Ginny McKinnon (Manager AOD Outreach and Engagement Services) ginnym@nrch.com.au 

For questions about the application process, or support with your application, please contact Isabella Fisher (People & Culture Coordinator) isabellaf@nrch.com.au